facebook
EN
First time flyer?
Here is the guide!

We are here to help so you would have no reason to be nervous and could fully enjoy your flight.

We’ve pulled together a guide for you in which you can find what to do from the arrival to the airport to the departure itself.

Get ready for your first flight and don’t be surprised anymore!

content t2
First time flyer?
Here is the guide!

We are here to help so you would have no reason to be nervous and could fully enjoy your flight.

We’ve pulled together a guide for you in which you can find what to do from the arrival to the airport to the departure itself.

Get ready for your first flight and don’t be surprised anymore!

EAST BOHEMIAN AIRPORT a.s.
Pražská 179
Popkovice
530 06 Pardubice

Tel.: +420 466 310 150 
Fax: +420 466 310 166 
E-mail: eba@airport-pardubice.cz 

Do you have any questions? Ask us!

If you don’t want to contact us by telephone or email, we’ve got an easy solution.

Your questions, suggestions and comments can be submitted via a contact form which you can use if you click on the button below.

We will answers your messages as soon as possible.

Baggage Claim

Pardubice airport is proud of the fact that there is a very low percentage of delayed baggage from our airport. Even though all people involved put all their effort in handling baggage, it may happen that your luggage is delayed or damaged.

In this case, contact us immediately after arrival at Baggage Claim which you can find in the arrival hall. Ring the bell and wait for an airport representative. We will do all we can to put things right.

Delayed and lost baggage

The sooner you report your lost or delayed baggage, the earlier we can solve this problem. Therefore it is important to contact us straight away, when you are still at the airport, if your luggage doesn’t arrive with you. Have your baggage tag and boarding pass stub ready to fill in a Property Irregularity Report (PIR) which is necessary for baggage complaint at your airline. Search for your baggage is going on automatically and you can check the status of the search of your baggage here

When your luggage is located, it will be delivered to your address stated in PIR. If your bag isn’t found after certain period of time it is declared lost. It’s usually 21 days but this period may vary due to your airline regulations. 

Damaged baggage

In case of damaged bag, it is also important to report damaged baggage or damaged or missing items in your baggage right after your arrival. After presenting your baggage tag and boarding pass stub, we will fill in a Property Irregularity Report (PIR) which is necessary for baggage complaint at your airline.

Baggage Claim contact here

You might be interested inAsk us!
Current departure
No departures at the moment.
Current arrival
No arrivals at the moment.